PandazTech POS iOS App
This policy explains what the PandazTech POS iOS app (the "App", listed on the App Store as PandazPOS by PandazTech) collects, why it collects it, and what we do with it. The App is a companion app for owners of businesses that run on the PandazTech point of sale platform. It shows you your store's activity and lets you manage a few store settings from your phone.
This policy covers the App only. Our marketing website at pandaztech.com has its own privacy policy, and the point of sale service your business uses is governed by the agreements your business has with us.
Your sign-in details. You sign in with an email address and a password. We keep the email address with your account. Your password is checked by our authentication service and stored only in protected, hashed form, never as readable text. The App does not create accounts. Your account is set up by PandazTech when your business joins the platform.
An account identifier. Our systems assign your account a random user ID. It travels with the App's requests so we can return your data, and only your data.
A push notification token, if you turn alerts on. When you enable notifications, Apple gives your device a push token and the App registers it with our systems, along with basic delivery details (the app version, the device platform, and which notification environment the token belongs to). We use it for one thing: sending you the store alerts you asked for. If more than one account is signed in on your device, a registration is kept for each account so each one receives its own alerts. The alerts themselves carry the store details needed to read them (for example, the day's totals in an end-of-day summary) and are delivered through Apple's push notification service.
Content you add in the App. If you flag a transaction or write a note on one, or change store settings (tax rate, business hours, the receipt footer message, alert preferences), those entries are saved to your account so they stay in sync and take effect at your store.
Your store's business records, such as sales totals, individual transactions, shift summaries, and the names of staff members you employ, are created by your registers and other PandazTech services and are held in your account. The App downloads them to your phone so you can see them. Using the App does not send those records anywhere new.
The App does not collect, store, or display payment card numbers.
We use the information above to run the App: signing you in, showing your store's data, delivering the alerts you enabled, keeping your settings and notes in sync, answering support requests, keeping the service secure, and meeting our legal obligations.
We do not sell your personal information. We do not use it for advertising. We do not track you across other companies' apps or websites.
Your information is stored with our hosted database and authentication provider (Supabase) in data centers located in the United States. Connections between the App and our systems are encrypted in transit, and access controls scope every request to your own account. On your device, sign-in tokens are kept in the iOS Keychain, the system's protected credential storage.
We share personal information only with:
We never sell personal information and never share it for cross-context behavioral advertising. If that ever changed, we would update this policy first and ask for any consent the law requires.
We keep your account information while your account is active. When you sign out of an account or remove it from your device, the App removes that device's push token registration for the account from our systems; if the device is offline at that moment, the removal is queued and completes the next time the App connects. You can also stop alerts any time in the iOS Settings app.
Your store's business records are kept for as long as your business's agreements with us and ordinary record-keeping obligations require.
To request deletion of your account and the personal information connected to it, email [email protected] from the email address on the account. We will act on the request promptly. Business records that the law or tax rules require your business or us to keep may be retained for as long as those rules require.
We use technical and organizational measures to protect your information, including encryption in transit, hashed password storage, and per-account access controls. No system is perfectly secure, so if you ever have a concern about your account, contact us right away at [email protected].
The App is a business tool for store owners. It is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, email us and we will delete it.
If we change this policy, we will update the effective date above. If a change is material, we will also tell you in the App or by email before it takes effect.